Return Policy

To start a return, contact us at support@winivar.com. If your return is accepted, we’ll send instructions on where and how to send your package. Items sent back without first requesting a return will not be accepted.

Returns:
Accept returns for both defective and non-defective products
Exchanges: Not accepted
Product condition: New only
Window: 30 days
Method: By mail
Return label: Customer responsibility
Restocking fees: No cost
Refund processing time: 7 days